Return policy
Return Policy – PlayVolt
Right of withdrawal (14 days)
You have 14 days after receiving your order to return any item that does not suit you.
Conditions of acceptance
The product must be:
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✅ New , unused
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✅ Complete (batteries, charger, remote control, instructions…)
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✅ In its original, undamaged packaging
Return procedure
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Contact us : play.voltm@gmail.com by indicating your order number .
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Receive the return label by email.
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Return the package in its original packaging, properly protected.
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Refund within 7 working days after receipt and inspection.
Return costs
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🇫🇷 Metropolitan France : Free returns
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🌍 Other destinations : return shipping costs are the responsibility of the customer
Exclusions
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Personalized items
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Products damaged by misuse or incomplete
Exchange
Need to exchange your item? Write to us at play.volttm@gmail.com We will offer you the best solution.